This Privacy Policy explains what personal data paki11 collects from its players, how that data is used, how it is protected, and what rights you hold over your own information. We take privacy seriously — your data is yours.
Last updated: June 2026 | Applies to: paki11.org and all associated services
All data transmitted between your device and paki11 is protected by 256-bit SSL encryption — the same standard used by major Pakistani banks including HBL, UBL, and Meezan Bank.
paki11 does not sell, rent, or trade your personal data to third-party advertisers or marketing companies. Your information is used exclusively for account management and platform operations.
You may request access to, correction of, or deletion of your personal data at any time by contacting paki11 support. We respond to all data subject requests within a reasonable timeframe.
Passwords are stored in irreversibly hashed form. KYC documents are stored in encrypted, access-controlled environments and are accessible only to authorised compliance personnel.
paki11 collects only the personal data that is strictly necessary for the purpose for which it is collected. We do not collect data speculatively or beyond what our services require.
Promotional communications from paki11 are opt-in. You may withdraw consent for marketing emails or SMS notifications at any time through your Account Settings or by contacting support.
This Privacy Policy is issued by paki11 ("paki11", "we", "us", "our"), the operator of the online casino and sports betting platform available at paki11.org. paki11 is the data controller in respect of personal data collected through the Platform and its associated services.
For any privacy-related enquiries, data subject requests, or concerns about how paki11 handles your personal information, please contact our data protection team at the following address:
Email: [email protected] (plain text — not a clickable link)
Please include "Privacy Request" in the subject line of your email and provide your registered account email address so we can locate your data.
paki11 collects personal data from Players in the following categories:
2.1 Registration Data. When you create a paki11 account, we collect your full name, date of birth, email address, and, where provided, your mobile phone number. This data is required to create and manage your Account.
2.2 Identity Verification (KYC) Data. To comply with our obligations to verify the age and identity of all account holders, we collect copies of identity documents — primarily a Pakistani Computerised National Identity Card (CNIC). We may also collect proof of address documentation (such as a utility bill or bank statement) and confirmation of payment method ownership.
2.3 Financial Data. We collect information about your deposit and withdrawal transactions, including payment method identifiers (such as a JazzCash or Easypaisa account reference, or a bank account number), transaction amounts, and transaction timestamps. We do not store complete card numbers or full banking credentials.
2.4 Gaming Activity Data. We maintain records of your gaming and betting activity on the Platform, including game sessions, wagers placed, outcomes, and bonus usage. This data is required for account management, dispute resolution, and responsible gaming purposes.
2.5 Technical & Device Data. We automatically collect certain technical information when you access paki11, including your IP address, browser type and version, operating system, device identifiers, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimisation.
2.6 Communications Data. If you contact paki11 support, we retain records of your communications with us, including the content of support tickets, live chat transcripts, and email correspondence. This data is used for quality assurance and to resolve ongoing or future queries.
2.7 Responsible Gaming Data. Where you make use of paki11's responsible gaming tools — including setting deposit limits, cooling-off periods, or self-exclusion — we record these preferences and apply them to your Account. This data is essential to delivering our responsible gaming obligations.
paki11 uses your personal data for the following purposes:
paki11 processes your personal data on the following legal bases:
5.1 Service Providers. paki11 shares personal data with trusted third-party service providers who assist us in operating the Platform. These include payment processors (such as the operators of JazzCash and Easypaisa infrastructure), KYC verification service providers, game software providers, cloud hosting providers, and customer support platforms. All third-party service providers are contractually bound to process personal data only on paki11's instructions and to implement appropriate security measures.
5.2 Regulatory & Legal Disclosures. paki11 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, or where paki11 has a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other illegal activity.
5.3 No Sale of Data. paki11 does not sell, rent, or trade personal data to any third party for marketing, advertising, or any other commercial purpose. Your data is not a product.
5.4 Business Transfers. In the event of a merger, acquisition, or sale of paki11's business or assets, personal data held by paki11 may be transferred to the acquiring entity, subject to that entity assuming the obligations of this Privacy Policy with respect to your personal data.
paki11 uses cookies and similar tracking technologies on its Platform for the following purposes:
You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core features of paki11.
7.1 Active Accounts. Personal data associated with an active paki11 Account is retained for the duration of the Account relationship and for a period thereafter as required by our legal and regulatory obligations.
7.2 Closed Accounts. Following closure of a paki11 Account — whether at the Player's request or by paki11 — personal data and transaction records are retained for a minimum of five (5) years from the date of account closure. This retention period is necessitated by our anti-money laundering obligations and the need to resolve any disputes that may arise after closure.
7.3 KYC Documentation. Identity documents submitted for KYC verification are retained for the duration required by applicable legal obligations, which is ordinarily five (5) years from the date of submission or from the date of Account closure, whichever is later.
7.4 Marketing Data. Where you have consented to receiving marketing communications, your consent record and associated contact details are retained until you withdraw consent. Following withdrawal, your details are removed from active marketing lists within a reasonable period.
Data that is no longer required for any legitimate purpose is securely deleted or anonymised.
paki11 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration:
Notwithstanding these measures, no online platform can guarantee absolute security. Players are responsible for maintaining the confidentiality of their own login credentials and for notifying paki11 promptly of any suspected unauthorised account access.
Subject to applicable law, you have the following rights with respect to your personal data held by paki11:
To exercise any of these rights, please contact paki11 support. Your request will be processed within a reasonable time and in accordance with applicable data protection law. We may request proof of identity before actioning a data subject request.
paki11 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. If paki11 determines that personal data has been collected from a minor, the relevant Account will be closed and the data deleted in accordance with our KYC and data retention policies. If you believe a minor has registered an Account on paki11, please contact us immediately at [email protected] (plain text only).
paki11 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. Material changes will be communicated to registered Players via the email address associated with their Account prior to the changes taking effect. The "Last updated" date at the top of this page will be revised upon each amendment. Continued use of the Platform following notification of changes constitutes acceptance of the revised Privacy Policy.
We encourage Players to review this Privacy Policy periodically to stay informed about how paki11 protects their personal data.
Your data is protected. Your balance is in PKR. Your deposits go through JazzCash, Easypaisa, HBL, UBL, Meezan Bank, or Bank Alfalah. Play cricket betting, slots, live casino, and more — with confidence.
You must be 18 or older to use paki11. Please comply with all applicable local laws and gamble responsibly.